The final project delivery is a critical touchpoint that can significantly impact a client's decision to return for future projects or leave a positive review. A well-packaged and comprehensive handoff ensures a smooth transition and minimizes the need for future inquiries. By anticipating client needs and providing clear, easy-to-understand deliverables, you not only enhance the client experience but also save valuable time resolving post-delivery questions.
Client Handoff Processes that We Use for Different Services:
Logo and Branding: Our logo and branding services go beyond just a design. We craft a unique logo and provide clear usage guidelines for consistent brand representation. Plus, we create bonus brand assets like business cards and mockups. For a seamless handoff, we offer a final recording of accessing all assets and provide complete file ownership. The client receives everything from raw and scalable files to various image formats, all meticulously organized for your use. We deliver the entire brand identity kit, including primary and secondary logos, icons, color schemes, fonts, and favicon, empowering you to build a strong and cohesive brand presence.
Custom Development: We don't just build custom solutions, we empower the client to manage them. They receive detailed explanations of every feature, user guides for updates, and best practices for future changes. A comprehensive video tutorial explains the functionality and how to access the CRM. Clean, well-commented code ensures easy maintenance, giving you full control over your custom development project.
Designing: We deliver all design assets, illustrations, and videos used in the client’s website. A comprehensive video tutorial explains the process behind the design creation, guides that show how they can make color and font changes through one click, and helps them to directly edit the website content, add team members, and services, and manage dynamic pages all on by themselves. We even show them where to optimize their website for search engines, ensuring they have the tools and knowledge to maintain a powerful online presence.
Our goal extends beyond creating stunning websites. We empower our clients with the tools and knowledge to manage their online presence independently. This means enabling them to make quick updates, like changing colors or adding new team members, to keep their website fresh and aligned with evolving trends. We view ourselves as partners in the client’s success, equipping them to scale their business with a website that works for them.
We’ve worked on numerous projects across the globe and made sure the client handoff processes transitioned smoothly. Check out our website’s portfolio to know more- Wix Freaks
Did this help you create a handoff process for your projects and clients? Let us know in the comments!
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